What Is Workflow Automation? 2018-03-21T10:44:12+00:00

What Is Workflow Automation?

A tool for improving efficiency for quick and significant ROI.

Why adopt a workflow automation platform?

Old-school organization and business processes were built around repetitive, manual, paper-based workflows. But today, agility, flexibility and precise execution make the difference between success and failure for almost any enterprise.  

A workflow automation platform like TAP digitizes and automates repetitive processes, so you reduce or eliminate the “pain of the mundane” – high administration costs, errors, delays, compliance problems, even employee engagement issues – while accelerating process speed and boosting productivity.

A workflow automation platform can drive benefits across the board.

How does workflow automation increase ROI?

Putting a workflow automation platform like TAP in place frees your employees to be more productive since they can focus on the actual work, not on wrestling with paperwork. The payback? Nearly immediate, and across a lot of fronts:

With Automation?


saved per year at just one
company employing
ThinkSmart TAP.

Without Automation?


of all company documents are
lost completely.

Save time & resources

By adopting a workflow automation platform, you’ll see major efficiencies that can quickly transform your operations. One ThinkSmart customer is saving $3.6 million a year after introducing workflow automation as a business process management (BPM) tool.

Eliminate errors & delays

A best-in-class workflow automation solution eradicates the hidden time-wasters involved in manual workflows: According to IDC, workers waste 21% of their time searching for lost documents or handling other document-related errors and issues. Yet 7.5% of all company documents are lost completely, but the only way you know it is by wasting time and money searching for them.

Other benefits of workflow automation strategies?

Improved security & compliance monitoring with TAP-powered workflow software strategies.

Improve security & compliance

With a Cloud-based workflow automation platform, serious risks are seriously avoidable, as workflow analytics allow security and compliance monitoring even across a far-flung organization. Employee actions are recorded and auditable, vital data is safeguarded and role-restricted, and project owners are automatically alerted when problems arise.

Make documents and assets readily available with TAP-powered workflow software strategies.

Centralize documents & access

There’s no such thing as a “centralized document database” with paper-based workflows. Automation makes documents and assets accessible from across the entire enterprise, from any device. With a single unified database of record, all your documents, forms, workflow records and other assets are readily available and never lost.

TAP-powered workflow software strategies seamlessly integrate into existing & legacy systems.

Adopt but don’t disrupt

Adopting TAP as a workflow automation platform allows seamless integration with existing digital infrastructures and legacy systems, with no “rip-and-replace” installation costs or IT disruptions. Better yet, workflows now act as unified data hubs, eliminating multiple tracking systems, spreadsheets, and other aggravations.

Workflow automation that removes collaboration barriers to drive teamwork and positive morale

Drive teamwork & morale

A workflow automation platform removes barriers to collaboration across teams and departments and makes employees feel more fulfilled as they focus on high-value work. Studies prove how managers and workers want simple, self-service workflow solutions that remove or accelerate routine tasks and are easy to learn and use.

iNetHR streamline their HR onboarding process with TAP automation software

“I love ThinkSmart’s Wizard feature. It split our long HR onboarding process into manageable sections, providing a way better experience for our new hires.”

Fred O’Fiesh
Vice President, iNetHR