Workflow Automation for Government
Accelerate your public service.
Are your government processes ungovernable?
Outmoded workflows slow down public service – and obsolete workflow or government forms software will barely dent the problem. Processing a simple permit or recovering documents filed “who-knows-where?” can take forever.
But with the Cloud-based ThinkSmart Automation Platform (TAP), you’ll design smart digital government forms, accelerate government workflows, boost productivity, gain oversight and insight, and improve constituent engagement – with proven speed and ease.
See TAP government use cases
Learn how TAP can optimize constituent services, government forms and your internal workflows, too.
Improve response to citizens’ concerns with “smart” forms and workflows.
Automate processing of employee requests for work-related travel.
See how to easily design and manage job application workflows.
Empower field teams and on-the-go employees to provide agile services.
Cannabis Dispensing License
Learn exactly how TAP streamlines a potentially complex licensing process.
Government workflow automation made easy
TAP’s easy-to-learn design tools let you quickly automate any organizational process, whether it’s simple or complex. So you reduce errors and increase efficiency every step of the way.
Ensure stakeholders are using the right government forms, empower teams to collaborate and edit, and deploy custom notifications and reminders so they’ll complete tasks on time. E-signature integration ensures approvals and signoffs are secure; centralized dashboards give you oversight and analytics for every workflow in your organization.
Design smart forms with multi-language adaptability
Government runs on forms, and automating government workflows means going beyond just scanning in existing forms. TAP lets you easily digitize and automate current forms and documents, as well as design new ones.
Using our drag-and-drop Form Builder, you’ll be able to quickly design smart interactive forms with embedded rules to eliminate errors. You can even include multi-language support so constituents can view forms in the language of their choice, erasing the need to draft multiple versions.
Adoption & integration is simple & seamless
TAP is the SaaS government form and workflow automation solution that’s incredibly quick and easy to adopt, with no infrastructure costs or need to call IT support.
Our Cloud-based design delivers seamless integration with your legacy systems and existing infrastructure, so there’s no “rip-and-replace” required. With TAP, you’ll be designing smarter forms and faster workflows in days, not weeks or months.
Build public trust and enhance compliance
Fulfill document requests faster and more accurately and accelerate service response times, improving your relationship with the community.
Workflows can be embedded with compliance best practices, while automatic Cloud-based archiving preserves workflows and documents for audits.
What’s new with TAP
Learn about TAP’s latest features, plus news and other resources about government workflow automation.
Governmental Operations White Paper
How automating Legal Ops delivers high ROI, enhanced compliance, process success, efficiency & scalability.
Yahoo Legal’s Choice? ThinkSmart
Learn how Yahoo Legal and ThinkSmart teamed up to automate Legal Ops workflows on a global scale.
ThinkSmart selected to power CLOC Institute
Driving efficiency and best-practice-based solutions for CLOC members.
“The minute we started using it we found it was incredibly easy to implement, inexpensive, and with a high ROI.”
Chief of Staff/Director of Legal Operations, NetApp
Make government services smarter – today!
Let us show you how to provide smarter, faster and more efficient government services and community engagement.