In this document, Aragon states “What makes ThinkSmart hot is that its customers can use TAP as an end-to-end solution to make their high-volume, costly, or complex business processes significantly faster, less expensive, more reliable, and error-free. These typically include purchase orders, contracts that require approval chains, and Legal Operations tasks. Easy-to-use self-service forms permit users to initiate and drive processes without the help of IT.”

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Key Considerations include:

  • Speed & Flexibility
  • Identity & Security
  • Customer Centricity
  • Collaboration
  • Advanced DTM

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*DTM Defined: DTM is a business application that uses cloud-based software and services to digitally manage a wide range of document-centric business processes involving people, documents, data, and transactions both inside and outside the firewall. DTM goes beyond content and document management to include e-signatures, authentication, and nonrepudiation; document transfer and certification; secure archiving that goes beyond records management; and a variety of meta processes around managing electronic transactions and the documents associated with them.