Companies are continuously striving to leverage technology to replace outdated manual processes with more efficient cost effective systems. Many existing systems work in silos dealing with specific problems in closed off environments. This increases cost and overhead as business users work independently without a cohesive structure.

ThinkSmart’s Transaction Automation Platform (TAP) provides an elegant solution to the management, automation and control of business processes in seamless, intuitive, compliance based online environments.

Meet Our Team

Paul Hirner
Paul HirnerCEO
As the founder and CEO, Paul leads the highly innovative ThinkSmart team to enable clients to go completely digital with their business processes. ThinkSmart’s primary goal is to provide the solution and tools to empower organizations to optimize, automate and realize savings. The company believes strongly in Digital Transaction Management and is one of the innovators endorsing the initiative for xDTM Standards.

Paul began his career as a dental practitioner based out of London, UK, where he owned and managed a number of dental clinics. Paul turned his direction to other entrepreneurial ventures with the founding of the original, the pioneer of online storage and file sharing technology. He is also a co-founder of SpendVu, a software platform for hospital groups to effectively manage supply chain processes.

Paul is an accomplished athlete having represented South Africa on the National Karate Team in 1984 and 1985.

Michael Concannon
Michael ConcannonCOO
Michael leads ThinkSmart’s engineering, operations and security teams ensuring reliability and success for ThinkSmart clients.

Michael began his career in software at Kaiser Permanente and Deloitte Consulting, where he ran multiple large scale software development and implementation projects, specializing in data driven application development.

Michael holds a BA in Industrial Psychology from University College Galway, Ireland (NUI), and an MA in organizational psychology from the University College Cork, Ireland.

Michael is also a co-founder of SpendVu, a SaaS based healthcare management platform enabling cost savings across hospital supply chain systems.

Christina O' Connell
Christina O' ConnellProgram Director
Christina heads up ThinkSmart program management and oversees the continued successful implementation of enhancements to TAP. As Program Director, Christina coordinates project efforts to achieve strategic business and organizational objectives. She liaises between technical and non-technical audiences focusing on leadership, implementation, maintenance and organizational adherence to Agile best practices.

Christina holds a Bachelor of Commerce degree and a Master’s in Marketing from the National University of Ireland.

Scott Jenkins
Scott JenkinsCFO
Scott joined the ThinkSmart team in 2013 as an advisor prior to coming on-board as CFO. Scott brings experience of international finance and operations gained from over 20 years in technology.

Originally from the UK, Scott gained a degree in Biotechnology before moving into finance with Hitachi, Sony followed by a number of high growth software product and service companies.

David O' Connell
David O' ConnellChief Information Officer
David leads ThinkSmart’s Information Security team specializing in executing and managing information technology risk consulting engagements. His expertise includes evaluating the risks and controls related to managing ThinkSmart’s enterprise-wide technical processes, performing detailed security assessments, and implementing business continuity solutions. He leads the IT Security, Privacy, and Business Continuity Management solution segments, overseeing related assessments and remediation projects.

David holds a Bachelor of Commerce degree and a Master’s in International Finance from the National University of Ireland, Galway.

Roman Polunin
Roman PoluninVP Development
Roman has more than thirteen years experience as a lead software engineer having contributed to a number of successful SaaS products and companies. Roman’s experience covers a number of technologies with a primary focus on the Microsoft platform (Windows, C++, .NET, SQL Server, AD) utilizing distributed data and messaging.

Roman excels at working with cross-functional distributed teams and interacting with people at all levels of organizational hierarchies.

Roman has a Masters, Computer Applications from the Kharkiv National University of Radioelectronics, Ukraine, 2003.

Dillon Knowlton
Dillon KnowltonProduct Manager
Dillon heads up Product Management at ThinkSmart and is responsible for planning and overseeing feature development, as well as managing the product roadmap.

Dillon excels in finding creative ways to transform complex business problems into dynamic, reusable feature sets for the TAP platform.

Dillon holds a B.A. in Business-Economics from the University of California, Los Angeles (UCLA).

Tarryn Puzsar
Tarryn PuzsarDirector of Client Success
Tarryn Puzsar heads up ThinkSmart’s client success division, a program developed to ensure consistent high levels of customer support and dedication. Our client success team provides on-boarding, customer service, support, project and account management functions.

Tarryn has a BSs. Hons. in bio-kinetics and a Marketing certification with a proficiency in business analysis, project and account management.

Peter Cernak
Peter CernakDevelopment Lead
Peter Cernak attended University and attained an MSc. in Cybernetics and Artificial intelligence from the Technical University in Kosice, Slovakia, graduating top of his class.

Peter’s primary focus is within the Microsoft platform, specializing in C#, .NET, ASP.NET, ASP.NET MVC, Win Forms, and SQL server frameworks. Peter also has vast experience in Geo and GIS systems, and continues to develop his passion as he grows in his capacity at ThinkSmart.

Dani Dayan
Dani DayanOperations Manager, South Africa
Dani heads up ThinkSmart’s South African division where he manages and oversees the day-to-day operations, focusing on business development and team leadership. He also assists with Account and Project management for ThinkSmart’s US-based clients. As Business Manager, he is tasked with managing, training and leading the team based in ThinkSmart’s Cape Town office. He thrives in high-pressure environments and loves the thrill of building and growing new businesses from the ground up.

Dani attended the University of Cape Town and the University of Johannesburg where he obtained his Bachelor of Commerce degree majoring in Finance, Investments and Management. Thereafter, he obtained his post-graduate diploma in Digital Marketing and Strategy.

Tammy Smith
Tammy SmithMarketing Director
Tammy develops and manages strategic marketing initiatives for ThinkSmart. She has been successful in promoting companies via a variety of marketing communication avenues including press/analyst relations, corporate and product branding programs, social media, events and webinars.

Previously, Tammy held strategic marketing positions at Tandem Computers, Symbol Technologies and HumanConcepts. She has a Bachelor’s degree from the University of Oregon in Business Marketing and Management with a minor in Sociology.

Our Clients