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Posts from category: Team

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TAP’s Newest Features: Dillon Knowlton Explains Customer Collaboration

December 6, 2017 - In developing new features for the ThinkSmart Automation Platform (TAP), our customers’ needs are always front and center in the minds of our product team.

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A True TAP Use Case: Services Request Intake

November 30, 2017 - We'll be honest: We looked for statistics about how many legal services requests a typical Legal Operations department or law firm fields every year...

Video Confirmation

ThinkSmart Adds Video Signature Confirmation to TAP

November 29, 2017 - There’s no doubt that eSignature solutions have revolutionized the way enterprises manage contracts by eliminating the manual, paper-intensive workflows of yore, making the signature...

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Workflow Automation Q&A #4: What Does an Automated Workflow Look Like?

November 27, 2017 - We’re back with another installment of “Workflow Automation Q&A.” We’re excited to bring you behind the scenes again to hear from one of our team...

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See You at the Digital Government Technology Conference!

November 14, 2017 - f you're in Washington, D.C. tomorrow, November 15, maybe you're attending the 2017 Adobe Digital Government Technology Conference, put together by Adobe and our colleagues...

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Automating Complex Problem Solving with TAP

November 8, 2017 - Here's a question for you: how similar are the words automation and solution? Sure, they're both related to ThinkSmart, but how similar are they in...

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Catch Troy Bare’s Guest Post at Carahsoft Techsetter

November 3, 2017 - Recently, Troy Bare was invited to share his insights for a guest column in Techsetter, Carahsoft's very wide-ranging blogzine. So now we're...

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Workflow Automation Q&A #3: How Long Does It Take to Build a Workflow?

October 30, 2017 - We’re back with another installment of “Workflow Automation Q&A.” We’re excited to bring you behind-the-scenes again to talk with one of our team members...

Dillon Knowlton Post Header

How Does ThinkSmart Work With Customers? It’s Up to You!

October 10, 2017 - When I’m working with new customers to onboard them, something that always comes up is, “How do you work with us once we become...

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Workflow Automation Q&A #2: Why Use TAP Over In-House WFA?

September 28, 2017 - Welcome to another installment of “Workflow Automation Q&A.” We’re excited to deliver a little insight for another question we frequently get from customers. Although...

TAP Customer Feedback

In Enhancing TAP, Customer Feedback Drives Features

August 22, 2017 - With the deployment of our latest production release, TAP customers now have an expanded set of powerful tools and functionality at their disposal they can...

TAP Learning Center

Circling Back to Customer Success: the TAP Learning Center

August 10, 2017 - At ThinkSmart, we frequently joke about the “circularity” of our product. TAP itself was almost named a circular acronym: instead of the Thinksmart Automation Platform...