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Heads Up! A weekly update on the world of innovation brought to you by Innovation University, a best practices program of the Innovation Network.

How Well Do You Adapt to Change?

    It has become a truism to talk about how "the times...they are a-changin'," followed by an admonition that we all need to learn how to change in order to succeed in business.

    On that note, Carol Kinsey Goman opened the ASTD annual conference this week with the topic "This Isn't the Organization I Joined." Considered an expert on the "human side" of organizational change, Goman is the author of numerous books including "Creativity in Business: A Practical Guide for Creative Thinking," "Adapting to Change: Making It Work for You," "Managing in a Global Organization," and recently, "The Human Side of High Tech."

    Goman said, "Organizations don't change. People do," and added that it's critical to identify the "change-adept," those who are most capable of responding to and facilitating change throughout the rest of the organization.

    How do you recognize those people? Here are five qualities of change-adept people:

    * Confidence--Even in the face of change, these people feel they can adapt, learn new skills and find a way to thrive.
    *Welcome Challenge--They have optimism. They focus on the positive aspects of the change and allow the brightness of the future they envision to galvanize them.
    * Coping--They have great coping skills. They are flexible and focus on what they can control. They use tools such as humor to help themselves work through tough times.
    * Creativity--The change-adept tend to challenge the status quo, find new ways to solve old problems, and the best of them anticipate and capitalize on change.
    * Counter-balance-Change-adept people take care of themselves physically, emotionally, spiritually and realistically. They have fulfilling outside interests so their total focus is not on job/career.

    Thinking about those qualities, who can you rely on, including yourself, to facilitate change in your organization? As a manager, what can you do to nurture these qualities?


Andrea Woodward
Ruth Ann Hattori
Edited by Ruth Ann Hattori, Innovation University Program Coordinator, and Andrea Woodward, Innovation University Fellow 1998.
E-mail: andrea@thinksmart.com PHONE: 805-563-1438

Join the Innovation University Fellowship Group

Call Ruth Ann Hattori at 303-604-1981 or e-mail andrea@thinksmart.com for more information.

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